loyaltyprogramme | Intelligentpurpose

Nurturing Positivity: A Guide to Customer Care - with a dash of humour while eating chocolate this Easter.

Damian Miller

Mar 292 min read

Nurturing Positivity: A Guide to Customer Care - with a dash of humour while eating chocolate this Easter.

Happy Holidays How do you keep your business boat from sinking and your customers from jumping ship? Here's a lighthearted guide to...

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The Reputation Reaper: How Bad Customer Experiences Can Haunt Your Business

Damian Miller

Feb 22 min read

The Reputation Reaper: How Bad Customer Experiences Can Haunt Your Business

You reap what you sow! Drama drama…… Welcome to the drama-packed world of business, where the customer experience reigns supreme....

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Damian Miller

Jan 262 min read

The High Cost of Rudeness in Business

Incase you needed a reminder If you’re in business in 2024, customer satisfaction remains paramount. Being rude to customers (not...

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Celebrating the Season: Share Your Christmas Plans and Shopping Adventures

Damian Miller

Dec 22, 20232 min read

Celebrating the Season: Share Your Christmas Plans and Shopping Adventures

The air is filled with festive cheer, and Christmas is just around the corner! 🎄✨ As we gear up for this magical season, we can't help...

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Elegance Unveiled: Louis Vuitton, the 13th Stalwart in Claridge's Legacy of Designer-Adorned Festive

Damian Miller

Dec 15, 20232 min read

Elegance Unveiled: Louis Vuitton, the 13th Stalwart in Claridge's Legacy of Designer-Adorned Festive

We love a Christmas Tree - which is your favourite? The onset of the Christmas season in London is beautifully heralded by the emergence...

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Top Christmas Gifts of 2023: Make sure you’re unwrapping the Hottest Trends

Damian Miller

Dec 8, 20233 min read

Top Christmas Gifts of 2023: Make sure you’re unwrapping the Hottest Trends

What gadgets will be under your tree? As the holiday season approaches, the excitement of Christmas shopping is in full swing - I mean we...

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The Customer Culture Club - who wants in?

Damian Miller

Oct 27, 20232 min read

The Customer Culture Club - who wants in?

This week I have replaced my Blog with the news that our Monthly Newsletter has landed - i'm extending the sign up to YOU. If you don't...

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Damian Miller

Oct 20, 20232 min read

How do you handle a difficult customer?

Before anything else, think about their experience as a priority. When speaking to a customer who is complaining or unhappy, it's...

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Damian Miller

Oct 13, 20231 min read

YOUR CUSTOMER EXPERIENCE EXPERT

5 TOP TIPS TO GROW CUSTOMER LOYALTY Growing loyalty, whether it's in personal relationships, business, or any other context, requires...

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