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Damian Miller
Mar 29, 20242 min read
Nurturing Positivity: A Guide to Customer Care - with a dash of humour while eating chocolate this Easter.
Happy Holidays How do you keep your business boat from sinking and your customers from jumping ship? Here's a lighthearted guide to...
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Damian Miller
Feb 2, 20242 min read
The Reputation Reaper: How Bad Customer Experiences Can Haunt Your Business
You reap what you sow! Drama drama…… Welcome to the drama-packed world of business, where the customer experience reigns supreme....
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Damian Miller
Jan 26, 20242 min read
The High Cost of Rudeness in Business
Incase you needed a reminder If you’re in business in 2024, customer satisfaction remains paramount. Being rude to customers (not...
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Damian Miller
Dec 22, 20232 min read
Celebrating the Season: Share Your Christmas Plans and Shopping Adventures
The air is filled with festive cheer, and Christmas is just around the corner! 🎄✨ As we gear up for this magical season, we can't help...
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Damian Miller
Dec 15, 20232 min read
Elegance Unveiled: Louis Vuitton, the 13th Stalwart in Claridge's Legacy of Designer-Adorned Festive
We love a Christmas Tree - which is your favourite? The onset of the Christmas season in London is beautifully heralded by the emergence...
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Damian Miller
Dec 8, 20233 min read
Top Christmas Gifts of 2023: Make sure you’re unwrapping the Hottest Trends
What gadgets will be under your tree? As the holiday season approaches, the excitement of Christmas shopping is in full swing - I mean we...
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Damian Miller
Oct 27, 20232 min read
The Customer Culture Club - who wants in?
This week I have replaced my Blog with the news that our Monthly Newsletter has landed - i'm extending the sign up to YOU. If you don't...
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Damian Miller
Oct 20, 20232 min read
How do you handle a difficult customer?
Before anything else, think about their experience as a priority. When speaking to a customer who is complaining or unhappy, it's...
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Damian Miller
Oct 13, 20231 min read
YOUR CUSTOMER EXPERIENCE EXPERT
5 TOP TIPS TO GROW CUSTOMER LOYALTY Growing loyalty, whether it's in personal relationships, business, or any other context, requires...
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