Damian MillerMar 292 min readNurturing Positivity: A Guide to Customer Care - with a dash of humour while eating chocolate this Easter.Happy Holidays How do you keep your business boat from sinking and your customers from jumping ship? Here's a lighthearted guide to...
Damian MillerFeb 22 min readThe Reputation Reaper: How Bad Customer Experiences Can Haunt Your BusinessYou reap what you sow! Drama drama…… Welcome to the drama-packed world of business, where the customer experience reigns supreme....
Damian MillerJan 262 min readThe High Cost of Rudeness in BusinessIncase you needed a reminder If you’re in business in 2024, customer satisfaction remains paramount. Being rude to customers (not...
Damian MillerDec 22, 20232 min readCelebrating the Season: Share Your Christmas Plans and Shopping AdventuresThe air is filled with festive cheer, and Christmas is just around the corner! 🎄✨ As we gear up for this magical season, we can't help...
Damian MillerDec 15, 20232 min readElegance Unveiled: Louis Vuitton, the 13th Stalwart in Claridge's Legacy of Designer-Adorned FestiveWe love a Christmas Tree - which is your favourite? The onset of the Christmas season in London is beautifully heralded by the emergence...
Damian MillerDec 8, 20233 min readTop Christmas Gifts of 2023: Make sure you’re unwrapping the Hottest TrendsWhat gadgets will be under your tree? As the holiday season approaches, the excitement of Christmas shopping is in full swing - I mean we...
Damian MillerOct 27, 20232 min readThe Customer Culture Club - who wants in?This week I have replaced my Blog with the news that our Monthly Newsletter has landed - i'm extending the sign up to YOU. If you don't...