Damian Miller
IMPROVING CUSTOMER CARE EXPERIENCES
These few tips are sure to make a difference in your business. Improving customer experiences involves a combination of strategies...
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Damian Miller
Apr 52 min read
THE BRAND STRENGTH OPTIMISER
Be ahead of the competition So you’re looking to further your business into the world of Customer Experience - I imagine you’ve either...
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Damian Miller
Mar 292 min read
Nurturing Positivity: A Guide to Customer Care - with a dash of humour while eating chocolate this Easter.
Happy Holidays How do you keep your business boat from sinking and your customers from jumping ship? Here's a lighthearted guide to...
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Damian Miller
Mar 223 min read
The Vital Link: Understanding Why Customers Are Crucial to Your Success
In the bustling scope of entrepreneurship and business, one truth remains immutable: customers are the lifeblood of any successful...
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Damian Miller
Mar 82 min read
Transforming Customer Experiences Together: Unleash the Power of Our Free Toolkit!
Ours is free you know.... take a look at the rest of this information Customer Roadmap Summary - Understand your customer touchpoints and...
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Damian Miller
Feb 233 min read
CUSTOMER SERVICE 2024 - YOU GETTING IT RIGHT?
I've lost count how many people ask me what 'Customer Experience is'. In 2024, customer service has likely evolved with advancements in...
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Damian Miller
Feb 22 min read
The Reputation Reaper: How Bad Customer Experiences Can Haunt Your Business
You reap what you sow! Drama drama…… Welcome to the drama-packed world of business, where the customer experience reigns supreme....
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Damian Miller
Jan 262 min read
The High Cost of Rudeness in Business
Incase you needed a reminder If you’re in business in 2024, customer satisfaction remains paramount. Being rude to customers (not...
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Damian Miller
Jan 192 min read
Business Magic - through Customer Experience
Elevating Your Business through Customer Experience - if you don’t want to take my word for you…. Give just one thing a try? Customer...
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Damian Miller
Jan 122 min read
Unlocking Success: The 5 Essential Elements of a Powerful Customer Strategy 🚀
Yes really.... work with me here. In today's rapidly evolving business world (globally too, not just here in the UK), having a robust...
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Damian Miller
Jan 52 min read
Unwrapping Joy: Our Grand Return after the Holiday Hiatus!
Hey there, Workday Warriors! Hope you've all had a holly, jolly Christmas filled with love, laughter, and perhaps a few too many cookies...
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Damian Miller
Dec 29, 20233 min read
Balancing Business and Bliss: Navigating Christmas as a Business Owner
Christmas Day has been and gone by the time I post this and I set this to go out when everyones off - why, well read on. For most of us...
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Damian Miller
Dec 22, 20232 min read
Celebrating the Season: Share Your Christmas Plans and Shopping Adventures
The air is filled with festive cheer, and Christmas is just around the corner! 🎄✨ As we gear up for this magical season, we can't help...
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Damian Miller
Dec 15, 20232 min read
Elegance Unveiled: Louis Vuitton, the 13th Stalwart in Claridge's Legacy of Designer-Adorned Festive
We love a Christmas Tree - which is your favourite? The onset of the Christmas season in London is beautifully heralded by the emergence...
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Damian Miller
Dec 8, 20233 min read
Top Christmas Gifts of 2023: Make sure you’re unwrapping the Hottest Trends
What gadgets will be under your tree? As the holiday season approaches, the excitement of Christmas shopping is in full swing - I mean we...
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Damian Miller
Dec 1, 20233 min read
Creating Memorable Customer Experiences: A Guide to Exceptional Christmas Shopping
If you want a little extra dazzle before the read, just quickly take a look at our coffee chat from last week on my LinkedIn live - go...
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Damian Miller
Nov 24, 20234 min read
Unveiling the Secret to Costa's Success: Elevating Customer Experience…and some challenges they face
Hey everybody, This week was all about coffee week, and if you’re wondering why - use the links to find out more from my LinkedIn - but I...
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Damian Miller
Nov 17, 20232 min read
Sales Party - Where Happy Customers Rule!
If intelligent purpose did parties…… Welcome to the ultimate business bash, where we're spilling the beans on the VIP guest: CUSTOMER...
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Damian Miller
Nov 10, 20232 min read
The Key & Secrets to Happy Customers
The Key to Happy Customers: Listen and Talk Clearly! Sounds simple right? Well many people still get it wrong (this is where I come in,...
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Damian Miller
Nov 3, 20233 min read
Cultivating Customer Culture: Elevating Your Branding Game
In the ever-evolving landscape of business, a strong brand is a precious asset. Your brand is not just a logo or a catchy tagline; it's...
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